Ezidebit

Frequently asked questions

What is Direct Debit?

Direct Debit is a means of payment where you give permission to a company to collect an agreed amount of funds from your Bank Account, Credit Union, Building Society or Credit Card. Your payments happen automa...

Read Article

Why is our business implementing Direct Debit?

Direct Debit is the preferred method of payment for fees. It provides a secure and convenient payment method for customers whilst reducing the time we spend on administration so we can provide a better level of...

Read Article

Why has our business partnered with Ezidebit?

Ezidebit is the leading direct debit billing company in Australia and they have been reliably debiting accounts for over 10 years. We rely on their excellent service to give customers peace of mind: Ezid...

Read Article

Why pay by Direct Debit?

Direct Debiting your bill saves time and gives you the peace of mind to focus on other things, without the hassle of bill stress or worrying about forgetting to pay. Ezidebit transactions are cheaper than usin...

Read Article

How do I sign up for Direct Debit?

Please fill out the Ezidebit Direct Debit Request form enclosed. Nominate where you would like payments to be debited, either bank account or credit card. Complete & sign the direct debit form and return it...

Read Article

Can I get a reminder before the Direct Debit payment is processed?

Yes – payment reminders can be sent automatically via SMS to the Mobile Phone number you supply if requested.

Read Article

What if I decide to change banks or credit cards?

Simply advise our business who will provide a 'Change of Account Details' form for you to advise your new account details.

Read Article

Is it safe to pay my bills by Direct Debit?

Direct Debit is one of the safest ways to pay your bills, especially with Ezidebit. Ezidebit is PCI Compliant, maintaining the gold standard in data security. By paying with Direct Debit, you reduce your paper ...

Read Article

Will this give our business access to your account?

No, Direct Debit does not give anyone access to your account. Direct Debit merely authorises Ezidebit to request and process payments from your bank as agreed.

Read Article

What if I have a question regarding my account – can I stop my Direct Debit?

If you have any questions on your account, you can call our business to discuss. Ideally, we would like to resolve your query while speaking with you. If this is not the case, we can deactivate your Direct Debi...

Read Article